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Here is a Guide to help you locate the Device Serial Number.
Chromebook Serial Number Location
HP Chromebook/Dell Chromebook
Start on the login page.
Click ALT + V on the keyboard.
A message will appear in the upper right-hand corner with the serial number (Sample: SN:5CD601480L).
NOTE:
If you do not see the serial number in the upper right-hand corner, you may need to update the Chrome Operating System (OS).
1. Follow the steps below to update the Chrome OS.
Login with your email and password. Once logged in click on tab on bottom right corner - - then click SETTINGS
On the next page - - Click ABOUT
Under the Google Chrome OS version, you will be provided with an option to update the Chrome OS
Click Check for and apply update –wait for the update to finish.
When the update finishes - - Click RESTART
When the Chromebook finishes restarting, follow the steps above - starting with the login page.
MacBook Air Serial Number Location
Log into your account
Click on the Apple logo in the upper left corner.