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Device Insurance Help - Serial Number

Here is a Guide to help you locate the Device Serial Number.

Chromebook Serial Number Location

HP Chromebook/Dell Chromebook

  • Start on the login page.
  • Click ALT + V on the keyboard.
  • A message will appear in the upper right-hand corner with the serial number (Sample: SN:5CD601480L).


If you do not see the serial number in the upper right-hand corner, you may need to update the Chrome Operating System (OS).

1. Follow the steps below to update the Chrome OS.

  • Login with your email and password. Once logged in click on tab on bottom right corner - - then click SETTINGS
  • On the next page - - Click ABOUT
  • Under the Google Chrome OS version, you will be provided with an option to update the Chrome OS
  • Click Check for and apply update –wait for the update to finish.
  • When the update finishes - - Click RESTART
  • When the Chromebook finishes restarting, follow the steps above - starting with the login page.


 MacBook Air Serial Number Location
  • Log into your account
  • Click on the Apple logo in the upper left corner.