Device Insurance Help - Serial Number

Here is a Guide to help you locate the Device Serial Number.

 

Chromebook Serial Number Location

HP Chromebook/Dell Chromebook

• Start on the login page.
• Click ALT + V on the keyboard.
• A message will appear in the upper right-hand corner with the serial number (Sample: SN:5CD601480L).

  

NOTE:

If you do not see the serial number in the upper right-hand corner, you may need to update the Chrome Operating System (OS).

1. Follow the steps below to update the Chrome OS.

• Login with your email and password. Once logged in click on tab on bottom right corner - - then click SETTINGS
• On the next page - - Click ABOUT
• Under the Google Chrome OS version, you will be provided with an option to update the Chrome OS
• Click Check for and apply update –wait for the update to finish.
• When the update finishes - - Click RESTART
• When the Chromebook finishes restarting, follow the steps above - starting with the login page.

 

 Macbook Air Serial Number Location

• Log into your account
• Click on the Apple logo in the upper left corner. 

           

• Sample: Serial Number underlined in Red